c Sales & Operations Management Software | Drishya Solutions

Sales & operations

Sales and operations software that follows every order to delivery

Enquiries come in by phone, WhatsApp and walk-ins, and too many of them are never followed up. This system records every lead, reminds your team to follow up, turns quotations into orders and tracks each order until it is delivered and paid for.

Order pipeline · this week
Enquiry 12

Shah Textiles
Follow up today

R. Iyer
Walk-in

Quoted 8

Patel Interiors
₹1,80,000

Nair Clinic
₹42,500

Confirmed 5

Joshi & Co.
Advance received

Delivered 3

Kapoor Travels
Invoice sent

Sound familiar?

These are the problems we hear most often before a business moves to sales & operations.

  • Enquiries are noted on paper or in chats and forgotten after the first call
  • Nobody knows which quotation went out at what price
  • Orders slip because production or delivery teams hear about changes late
  • You can't tell which salesperson or lead source brings in real business

What it covers

Each part is set up for your business. Start with what you need and add the rest later.

Lead and enquiry register

Every enquiry from phone, WhatsApp, website or walk-in, with source and assigned salesperson.

Follow-up reminders

Daily follow-up lists for each salesperson, so no lead is left waiting.

Quotations

Quotations from your price list in your format, with revisions tracked.

Order tracking

Each confirmed order moves through your stages, from approval to dispatch.

Delivery and job status

Delivery schedules, job assignments and proof of delivery, updated from the field.

Sales performance

Conversion by salesperson and lead source, and targets against actuals.

How it works

  1. Capture the enquiry

    The lead is recorded with its source, requirement and owner, from any channel.

  2. Follow up and quote

    Reminders keep the conversation going and the quotation is sent from the system.

  3. Confirm the order

    An accepted quote becomes an order and the operations team is notified at once.

  4. Deliver and bill

    Delivery is marked complete and the invoice is raised against the same order.

Where it's used

Sales & operations is set up differently for each industry we work with.

Questions we're often asked

Something else on your mind? Ask us directly.

It includes the lead and follow-up features of a CRM, but it continues past the sale into order processing, delivery and billing, so sales and operations work from the same record.

Website forms can create leads directly. WhatsApp enquiries can be added in a few taps, and automatic capture can be set up depending on the WhatsApp setup you use.

Yes. Access is set by role, so salespeople see their own leads while managers and owners see everything.

Yes. Quotations and order confirmations are printed in your letterhead and layout.

Yes. Order stages can be jobs, bookings or projects instead of product dispatches, depending on how your business works.

Losing enquiries between the first call and the final bill?

Show us how an order moves through your business today. We'll show you how it would look in one pipeline.